私隱政策 Privacy Policy
最後更新 Last updated：2026 年 9 月 23 日 / 23 September 2026
中文版
J&J 03 ENTERPRISE（以下稱「我們」）重視您的個人資料私隱。本政策說明我們透過網站、WhatsApp、Facebook、Instagram 及其他渠道與您聯絡時，如何收集、使用及保護您的個人資料。
1. 我們收集的資料
- 您主動提供的資料：姓名、電話號碼、電郵地址、送貨地址
- 您與我們的對話內容：包括 WhatsApp、Facebook Messenger、Instagram 訊息
- 訂單及付款相關資料（我們不會儲存完整的信用卡號碼）
- 您從哪一則廣告或連結聯絡我們的資料，用於了解廣告成效
2. 資料用途
- 回覆您的查詢，提供產品資訊及售後服務
- 處理訂單、安排送貨及跟進
- 在您同意的情況下，向您發送產品及優惠資訊
- 分析廣告及服務成效，以改善我們的服務
3. 與第三方分享
我們只會在提供服務所需的範圍內，與以下類別的服務供應商分享資料：
- Meta Platforms（WhatsApp、Facebook、Instagram），用於訊息傳送及廣告成效分析
- 客戶對話管理系統（例如 Omnichat），用於管理及回覆訊息
- 物流及付款服務供應商，用於完成訂單
我們不會出售您的個人資料。
4. 資料保存
我們只會在達成上述用途所需的期間內保存您的資料，或按法律要求保存。
5. 您的權利及刪除資料
您可以隨時要求查閱、更正或刪除您的個人資料，或要求我們停止向您發送推廣訊息。請透過以下方式聯絡我們，並註明您的姓名及聯絡電話：
我們會在收到要求後 30 日內處理及回覆。
6. 政策更新
我們可能不時更新本政策，更新後的版本會在本頁公布。
English Version
J&J 03 ENTERPRISE ("we", "us") respects your privacy. This policy explains how we collect, use and protect your personal data when you contact us through our website, WhatsApp, Facebook, Instagram or other channels.
1. Information we collect
- Information you provide: name, phone number, email address, delivery address
- Your conversations with us, including WhatsApp, Facebook Messenger and Instagram messages
- Order and payment information (we do not store full card numbers)
- Which ad or link you used to contact us, to measure advertising performance
2. How we use your information
- To answer your enquiries and provide product information and after-sales service
- To process orders, arrange delivery and follow up
- With your consent, to send you product and promotional information
- To analyse the performance of our ads and services
3. Sharing with third parties
We share data only as needed to provide our services, with these categories of service providers:
- Meta Platforms (WhatsApp, Facebook, Instagram), for messaging and ad measurement
- Customer messaging platforms (such as Omnichat), to manage and reply to messages
- Logistics and payment providers, to fulfil orders
We do not sell your personal data.
4. Data retention
We keep your data only as long as needed for the purposes above, or as required by law.
5. Your rights and data deletion
You may request access to, correction of, or deletion of your personal data at any time, or ask us to stop sending promotional messages. Contact us with your name and phone number:
We will respond within 30 days of receiving your request.
6. Changes to this policy
We may update this policy from time to time. The latest version will be posted on this page.